Give Zynga Customer Support back to non-VIP players

Quoted post


Guest

#3

2013-12-12 16:00

I feel all players should have email access as many of the issues we experience are issues that can't be fixed without Zynga being involved and for a free game to only give support to those who are V.I.P or spend real cash is unfair when the game has so many issues that can only be fixed via Zynga, as the support forum is clearly not monitored daily by staff and issues that are reported are addressed whereas with email support they would be addressed and some fixed simply and by one email so I feel email support should be standard for all players.

Replies

SCRIPTER

#102 Re:

2014-01-20 18:25:48

#3: - I feel all players should have email access as many of the issues we experience are issues that can't be fixed without Zynga being involved and for a free game to only give support to those who are V.I.P or spend real cash is unfair when the game has so many issues that can only be fixed via Zynga, as the support forum is clearly not monitored daily by staff and issues that are reported are addressed whereas with email support they would be addressed and some fixed simply and by one email so I feel email support should be standard for all players.

IT`S A FUCKING SHAME THAT SCRIPT´s or SCRIPT DEVELOPER DO SOLVE PROBLEMS.......and that for NO pay. WHILE ZYNGA PROGRAMMERS JUST SCRATCH THEIR BALLS