Telkom Service Delivery


Guest

/ #5

2013-12-13 10:31

Good Afternoon Mr Maseko



Your customer service is very, very poor. After waiting for a month for a device during which I had to regularly contact your store to find out when it would be delivered, I am now billed for the entire month for a device I did not have in my possession. Like, paying for your brand new car but not driving it. Asked who is to blame, your billing department says the store, sales person. I ask them to correct the mistake, no we cannot. Again failure to deliver!